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Payment Options

By Mail 

When mailing your payment, please remember to include the payment stub. Payment mailing address:

Casitas Municipal Water District
1055 Ventura Avenue
Oak View, CA 93022

Bill pay checks issued through a bank will be processed within 2 business days for most major banks. Water account number must be properly displayed on the check for payment processing.  

Properly formatted account numbers must contain nine numerical digits and two dashes/hyphens (00-00000-00).

In Person 

You may pay your water bill at the District office. We accept cash, check, Visa, MasterCard and American Express. If you would like to make a payment after hours by check, you may drop your payment through the night drop located on the left hand side of our front door.

Casitas Municipal Water District
1055 Ventura Avenue
Oak View, CA 93022

Payment cut-off time is 4:30 p.m. Payments made after 4:30 p.m. will be credited to the account the next business day. You may drop your check payment through the night drop located on the left-hand side of the front door.

Online 

You can access your account by going here and either create an account or make a onetime credit card payment using Visa, MasterCard, Discover, American express, PayPal, Venmo, Amazon pay, or Google Pay. Please note you will need to know your account number.

 If your account is scheduled for termination, please contact customer service to ensure prompt credit to your account and avoid any interruption of service. Click here to access the online payment portal.

 Please note payments made before 4:30 p.m. pacific will be posted the next business day and payments made after 4:30 p.m. pacific time will be posted within two business days.

 

Pay by Phone 

Visa, MasterCard, and America Express payments can also be made over the phone at no extra charge by calling the District Office (805) 649-2251 ext. 2 or 1-833-425-1794. Telephone payments can only be made during business hours: Monday - Friday 8:00 a.m. - 4:30 p.m.

By Email or Text 

Pay by email or text by registering online. Once enrolled, you will have the option to receive Bill Summary Notifications by email or text and pay at your convenience.

Bank Auto Draft 

Effective immediately Casitas is accepting enrollment forms for Auto Draft by checking account only. This service is being offered at no additional charge. 

You can enroll in monthly auto draft using your checking account.  To sign up, complete the following application. 

Auto Draft Service Application

Submit completed application in person, by mail or by email to customerservice@casitaswater.com along with a voided check or printed letter from your bank showing the account holder name, routing, and account number. Deposit slips are not acceptable. 

Auto draft payments will be scheduled to be debited from your bank account the Friday before the delinquent date on your billing statement, beginning on the next billing period after signing up.

Once enrolled in auto draft, your billing/electronic statement will reflect “BANK DRAFT- DO NOT PAY” on the payment coupon at the bottom of the page. 

Auto Pay 

The District offers an auto pay program, which allows you to schedule recurring payments using your Visa, MasterCard, Discover, American express, PayPal, Venmo, Amazon pay, or Google Pay account.

 To enroll in the auto pay program create an account by going here and follow the prompts to set up auto pay.  Please note you will need to know your account number. To avoid late fees it is recommend payments be scheduled between the 1st and the 25th of the month.

If you are currently enrolled in Auto Draft and wish to sign up for Auto Pay using your credit card, please contact or email our office to cancel Auto Draft service to avoid a double payment on your account. To cancel Auto Draft service please complete the Request to Cancel Auto-Draft form and email to customerservice@casitaswater.com or drop off in person between 8:00 a.m. - 4:30 p.m.

Request to Cancel Auto-Draft form

 

If you have any questions, please contact our office at 805-649-2251 x 0.

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